This manual on "Basic Hardware Troubleshooting" provides the basic information related to understanding the hardware components and their maintenance, procedures for troubleshooting, understanding the virus and anti-virus, tips for safe browsing etc..

We hope this manual would serve as an offline reading material for the user and knowledge centre operator to better understand the basics of IT. But, before proceeding to the content in the manual we request you to read the instructions and the disclaimer carefully.

Self exercise material

• Preface
• Disclaimer
• General dos and Don?ts about the Computer
• Important internal devices of CPU
• Flash Memory & Cache Memory
• Trouble shooting of Sound and Video Card
• Troubleshooting Device Manager Issues in Win XP
• Printers
• UPS
• Virus
• How to secure Web browsers?
  • internet Explorer
  • Firefox
• Frequently Asked Questions - FAQ?s