e-Governance in India: Transforming service delivery system

e-Governance in India has reached at the “Transactional” stage and providing various services to citizens, business and government organization, offered by Central Government agencies and different State Government departments. National e-Governance Plan (NeGP), initiated in 2006, attempts to make all Government services accessible to the common man in his locality, through Common Service Centers (CSC) being set up across India. As on April 2011, about 94,786 CSCs was operational with different brand names and started delivering services to people. As the rural landscape in India is set to take the advantage of the flourishing ICT initiatives, by various institutions, more specifically the CSCs. InDG initiative offers  much required content and services in local languages that makes the difference in the lives of the rural people.

The major focus of e-Governance vertical of www.indg.in portal is to support the ongoing e-Governance movement in India by providing one stop information access to available online citizen services, state specific e-Governance initiatives and awareness about online legal services, mobile governance, RTI etc. Keeping in mind the importance of empowering the VLEs, InDG has included a new section “VLE Corner” to enrich them with resource materials and providing a platform to share their experiences in their own language.